Shipping Policy

At WRISTIVA, we strive to provide reliable and transparent shipping services to all customers worldwide. By placing an order on our website, you agree to the shipping terms outlined below.

1. Order Processing

• Orders are processed within 1–3 business days after successful payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• During peak seasons or promotional periods, processing times may be slightly extended.

2. Shipping Time

• Estimated delivery time is 7–15 business days, depending on the destination country, shipping carrier, and customs procedures.

• Delivery times are estimates and not guaranteed, as delays may occur due to customs inspections, weather conditions, or carrier issues.

3. Shipping Coverage

• WRISTIVA ships internationally to most countries.

• If your location is not serviceable, you will be notified and refunded accordingly.

4. Tracking Information

• A tracking number will be sent to your email once your order has been shipped.

• Tracking updates may take 24–72 hours to appear after shipment.

5. Customs & Duties

• Customers are responsible for any customs duties, taxes, or import fees imposed by their local authorities.

• WRISTIVA is not responsible for delays caused by customs clearance.

6. Lost or Delayed Packages

• If your order has not arrived within 30 business days, please contact us at support@wristiva.com for assistance.

• We will investigate with the carrier and provide a resolution where applicable.